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OUR STORY

Our Story
Jay's Automotive Owners

Jay's Automotive is a full-service automotive repair shop in Eaton and has been providing customers with top quality work and exceptional customer service at a fair price since it opened in 2008!  

After working as a technician for many years, in 2008,  I decided to open my own shop to provide quality automotive repair for the area that I grew up in. I’ve been in the auto repair business all my working life. 

Thank you for choosing Jay's Automotive

Jay Wood

HOW WE OPERATE

VISION, MISSION, VALUES

VISION

To establish ourselves as the most qualified and trusted repair facility in the area. 

MISSION

We continually invest in our employees, our facilities, and the latest technology to ensure quality services and repairs.  We are committed to delivering exceptional customer service that builds trust and loyalty through genuine care and timely solutions.  We are committed to educating our customers and advising them about services and repairs that are needed to help maximize their vehicles life.

CORE VALUES

Integrity – Be committed to doing the right thing with every decision you make and action you take.  Make an unwavering commitment to doing what is right, every single time.  Mistakes happen, own up to them, learn from it and grow.

Attitude – Your attitude has the power to set the tone for your day, be a fanatic about being positive and enthusiastic with your positive energy.  You have the power to keep a positive attitude, use that power.

Be Committed – Honor all commitments we have made, everything from being on time for work, attending meetings, and/or promises to customers for completion of repairs.
Reputation Matters – Always strive to show our community that we are committed to providing exceptional services and repairs by exceeding expectations.  Our reputation is built on our workmanship, always make sure your goal is quality over quantity.
Teamwork – Always be a trustworthy team-mate and leader. Teamwork makes the dream work!

Our Team

OUR TEAM

Jay's Automotive Management

MEET OUR FRONT DESK CREW

Bill (left), Jay (center) and Vince (right) bring a combined 109 years of automotive service industry.  

Jay’s Automotive employs highly skilled & certified technicians and offer comprehensive knowledge and experience at fair and competitive prices.

 

You can be sure that your vehicle will be handled with the latest diagnostics equipment and that everything done to your vehicle will be explained to you in terms you will understand.

 

We work on most gas, diesel, domestic and foreign vehicles including Chevy, Ford, Dodge, Honda, Toyota, Nissan, Kia, Hyundai, Subaru, Saturn, Cadillac and more.

Jay

Jay

Owner

Gage

Gage

Technician

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Bill

Service Manager

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Luciano

Shop Assistant

Jason

Jason

Parts Manager

Joe

Joe

Technician

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Vince

Service Advisor

Corey

Corey

Shop Forman,

ASE Master Certified

Tony

Tony

Technician

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Chris

Technician

Jim

Jim

Quality Control Manager,

ASE Master

Audra

Audra

Business Support Manager

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Camilla

Lube Technician

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